Case study · AI agents for small business
We don’t just recommend AI agents. We run our own business on one. Meet Claudette, HumWebit’s AI front desk.
The problem
Like most small business owners, Will was spending too much of the day in his inbox: client questions, Google Ads notices, invoices and leads all mixed together. Important emails waited while routine ones got answered.
What Claudette does
- Reads incoming email and sorts what needs Will from what doesn’t.
- Drafts replies in HumWebit’s voice and signature, ready for Will to review and send.
- Sends notifications when something urgent comes in, like a client issue or a new lead.
- Keeps a live dashboard of open emails, tasks, leads and invoices, so nothing slips.
Where it stands today
Claudette is brand new, so we don’t have months of numbers yet, and we won’t pretend we do. Here’s what’s already true: every morning Will starts from one dashboard instead of a full inbox. Replies are drafted before he opens them. Leads and client issues get flagged instead of sitting unread. We’re tracking time saved and response times, and we’ll update this post with real results after 90 days.
Could your business use an AI front desk?
An AI agent like Claudette fits any business that lives in email: contractors, real estate offices, property managers, professional services. You stay in control, because nothing goes out without your OK. Learn more about AI consulting in Humboldt County or call (707) 854-3369 for a free consultation.